The merchant is happy to accept all returns or exchanges if requested within the first 14 days of delivery, as long as the item is in its original brand-new resell-able condition, attached with all plastics, tags and packaging, the way it was received. If the item returned or exchanged and was not faulty or defective, if the weight is 350grams an above, or the value over £50 then £3.90 will be deducted from the refund. In the case that the item was sent out by next day special delivery £7.15 will be deducted from the refund. If the weight is under 200 grams and value is under £50 then £1 will be deducted.